Chapter 1: Learning from clients to improve decision-making in the legal industry

By Gill Eapen, founder and CEO of Decision Options, and Aileen Leventon, Esq., principal at Edge International

Chapter 2: Achieving client-centricity through data and technology

By Jennifer Roberts, data scientist at Intapp

Chapter 3: Your law firm through the financial lens

By Ariela Tannenbaum, CEO of Advanced Financial Analytics and principal at Edge International

Chapter 4: Emotional data in the practice of law

By Ronda Muir, Esq., principal and founder of Law People Management LLC

Chapter 5: Lessons learned in data analytics...

By Melaina Fireman, senior manager of business intelligence and database services at Goodwin Procter LLP

Chapter 6: Four ways to use data and analytics for business development

By Michelle Murray, chief marketing officer at Cahill Gordon & Reindel LLP

Chapter 7: A legal data analytics journey

By Kesney Fontes, data analytics manager at WilmerHale

Chapter 8: Mind and heart – how to promote the necessity of business analytics in a resistant culture

By Paige Keith, chief financial officer at Hawkins Parnell Thackston & Young LLP